Introduction
Job Overview
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These programs are made essentially for students who are TVET graduates, Matric students who just finished high school to offer them employment in this economy, these are programs designed for the youth & Nedbank is giving back by giving out jobs to candidates who are currently unemployed & first – time jobseekers so you are likely to get yourself a good position & role in this really appreciated initiative.
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Entry Level positions like these are mostly in the finance/banking industry at a basic level with most of the roles being internships or trainee-based positions merely because you won’t have any experience & you are only gaining it while earning a good starting out stipend, you are offered a duration of (12) months all paid.
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You’ll be working in designated areas in the country for if you reside in Johannesburg/Cape Town you are most likely to be designated to a Nedbank branch that is near or around that area, so wherever your portal is then that is where you’ll be assigned if you get this position.
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You are going to be given tasks that proved you with some real work experience & gives you the understanding & knowledge of how things get done in the banking sector especially if you have an interested in working in the finance industry.
Key Responsibilities
- Support Service – Assisting the customers with any enquiry that they may have in any situation & helping them fix the issue, these is part of your tasks, keeping a professional manner with the clients making sure that they experience great customer service.
- Admin – Doing all the filing & scanning that is required by the office, all the paperwork that needs to be completed should be done daily, sending emails & answering calls as well as the documents, these duties should be done as it is required in these office type positions.
- Sales Services – You are in a role that needs an individual who has sales skills & making sales is part of your job that you have to execute on a daily, promote banking & the services that it offers especially now that you can do so many things with just online digital banking so you have to offer the experience to a client & you have to be able to provide your services.
- Digital Banking – Having some understanding of how the online banking systems work will help you show the customers how things work if they are encountering a problem, things like e-Wallets, Pay-Now, you are responsible of showing the clients how it works & helping them register for these services.
– These tasks should be done & completed daily as it is important to do because this is how you gain all that real work experience.
Requirements & Qualifications
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Jobseekers who can qualify for this position should be candidate who just completed & finished Matric meaning you should have a Grade (12) with a Minimum of 50% in Mathematics as well as in English, you can also qualify if you are a TVET college graduate, you can also apply if you are a degree holder who also just wants some work experience.
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First Time Jobseekers who are looking to get some corporate roles can qualify for these positions as it is a Entry Level Position that is solely to give the unexperienced some knowledge & understanding of the work life, you will be working for a period of 12 months, candidates with prior experience can also qualify & apply for this program.
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Roles may vary depending on what position you get offered as they is a large of group of departments that can open up to the right candidates that apply for this program, the most skilled individuals will be assigned to the role that might best suit them & that may be in Admin or Corporate units, what you qualify for is what you will be given.
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Candidates might provide some individual brilliance & this is why Nedbank is open to giving these bursaries to different types of people who will come on board & offer what most people won’t bring, young & energetic people who will bring something new, being an interactive person to others will show that you possess skills that most people won’t have
Skills Needed to Succeed in This Role
Customer Service skills – Being able to create conversations with clients in order to help them resolve any issues is a really really important skill to have in this industry to help people, it is not just a normal thing to talk to people especially if you are not a social person, putting the shyness to the side to help people’s needs to improve how they look at the company & to keep it moving, your role is to provide the best experience for your client.
Attention to Detail – With all the documents that you are going to be handling you are required to have a stern focus & paying attention will help you keep important things in check this is to ensure that everything is in order, you’ll be able to spot out if there is any mistakes or any mis information & any errors will be fixed, so this is a vital skill that is needed for this type of post.
Team-player – The ability to work with others & make progress is key, it helps provide a good work environment, when colleagues work together it helps create a good & progressive workstation for everyone, so being a good teammate you are making it easier for your colleagues to work with each other.
Sales Skills – Being able to persuade customers to upsell/introducing them to promotions which leads to them trying it out is a very needed skill to have, in this banking industry you must have the confidence to advise customers on what to get & what choices to make is one of your key skills when you want to progress in this position
Computer literacy – Knowing how to use a computer will only put you at an advantage, understanding how to use the basic computer tools makes you able to learn the banking system that you’ll be using to help out the clients.
How to Apply (Step-by-Step Guide)
Salary Expectations & Career Growth
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Entry-level salary may differ when you are working in a YES program because you are being offered the basic salary which is actually not bad for someone who is a first time jobseeker, you’ll be working for a duration of (12) months making you earn a stipend which will be discussed in your contract & we can solely take about the rough estimate which ranges from R4,995 – R8000 per month, This is mostly to cover your basic expenses so like your transportation, food & rent.
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You are likely to get a much better paying role with the experience that you gain from this position making it way easier to progress in this career & move to a much more permanent role, you will well aware of how the banking/finance industry works & what is needed as well as an idea of how the corporate work is.
Common Mistakes to Avoid
Frequently Asked Questions (FAQs)
do you work until the contract runs out?
– the straight answer is yes, well that’s if the company does not want to fully hire you for a permanent role which is likely if you have impressed them & they are happy with the work that you have been doing for them.
what is the YES programs?
– these programs are the ‘youth employment services’ where companies hire young unemployed individuals to help them gain some work experience , where they work for a period of time & earn.
Disclaimer
Disclaimer: This article is for informational purposes only. We are not a recruitment agency and do not charge any fees for job applications.
JOB TITLE: YES program
COMPANY: Nedbank
LOCATION: ONSITE
SALARY: R5000/Month
EXPERIENCE: 1 years
DATE: 18 feb 2026
