Being one of the most used flying service in south Africa, FlySafair is looking for new and in tentful individuals for this job opportunity to the join the team as a Contact Centre Agent, Safair Operations, operating as FlySafair has a vacancy for a Contact Centre Agent at our base Head Office.
Application Closing Date: 15 October 2026
Location: Nationwide
Successful candidates are expected to:
all successful applicants will report to the Contact Centre Team Leader
Required Application Documents
Applicants must upload:
- Curriculum Vitae
- Certified copy of South African ID
- Certified copy of Matric certificate
- Certified academic record
Important: Applicants should produce documents & ensure that they are Not older than six months
Only Online PDF documents will be accepted.
Requirements & Qualifications
Applicants should meet the following requirements:
- Minimum qualification / Grade 12
- Minimum of 1 year’s call centre experience
- No criminal or credit record
- Proficiency in Microsoft Office (Word, Excel, PowerPoint)
- Goal orientated
- Customer-focused and service-orientated
- Applicants should currently be unemployed to qualify
- Willingness to work longer than normal office hours
Skills Needed to Succeed in This Role
Applicants should demonstrate:
- Communication skills (both verbal and written)
- Customer service orientation
- Computer literacy
- Ability to work under pressure
- Time management
- Attention to detail
- Problem-solving
Job seekers in this role get the opportunity to enhance their CV, by gaining real world experience in the field too, but because your were willing to use your ‘personal statements’ to sow case your skills and gain a large variety of experience from a recognized internship.
Instantly improving your chances of employment
How to Apply (Step-by-Step Guide)
1. Where to find jobs
Visit the FlySafair career portal and locate the relevant vacancy.
It is important to apply through the official company website or another trusted application platform so that you can verify that the opportunity is legitimate.
2. Cover letter tips
A cover letter is your introduction to the employer and gives you an opportunity to explain why you are interested in the position.
Keep your cover letter short and professional. Mention the skills and qualifications that are relevant to the position and explain why you believe you are suitable for the opportunity.
3. Interview preparation
Before attending an interview, research the company and learn more about its mission, services and the position you applied for.
Think about possible interview questions and practice your answers beforehand. JobConnekted offers you Tips on how you could upgrade your interview preparations during our Weekly Work Tips
Remember to arrive on time, dress appropriately and communicate confidently and honestly.
Think about possible interview questions and practise your answers beforehand.
Remember to arrive on time, dress appropriately and communicate confidently and honestly.
4. Avoiding scams
Applicants should be cautious of job scams.
Legitimate employers generally do not require applicants to pay a fee simply to apply for a job. Always verify the vacancy and, where possible, apply through the company’s official career portal.
Common Mistakes to Avoid
When applying, ensure that all your documents are clear and readable.
Double-check your:
- Phone number
- Email address
- CV
- Qualifications
- Application information
Make sure that you have provided every document requested in the vacancy.
double check that all the information that you used is all there & it is all correct, it doesn’t hurt to check twice you might have some spelling mistakes that need correction.
Read ALL application instructions carefully before submitting your application.
Avoid using unprofessional contact information on your CV, have a clear digital CV that has everything you’ll need, preferably PDF documents, most of these companies are now using digital systems to vet applicants & when you apply you present the digital document.
Beware of scams: You should be extremely cautious if someone asks you to pay money in order to obtain a job opportunity & if a fee is being asked for then it’s a scam, be careful.
Frequently Asked Questions (FAQs)
Who qualifies for this position?
Trustworthy, professional and reliable candidates who present all required documents and impress employers with the relevant information that is needed to help take the company to the next level.
Is this post only for people with experience?
Having a Grade 12 can take you to the next step but it is required that candidates should have at last 1 year of experience in this field, BUT it only counts so much, if you meet the other requirements fittingly you can surely be considered even without any experience.
What qualifications are required?
The Application does not fully disclose this however it is stated that ‘Grade 12 or Equivalent‘ being the minimum requirements is accepted.
Disclaimer
This article is for informational purposes only. We are not a recruitment agency and do not charge any fees for job applications.
– Students and graduates with disabilities are encouraged to apply.
APPLY HERE
COMPANY: FlySafair
EXPERIENCE: 1 year call center experience
JOB TYPE: LEARNERSHIP
SALARY: NOT DISCLOSED BY THE EMPLOYER
CLOSING DATE: 15 October 2026
APPLY HERE
Last updated on 24 September 2026
